Terms of Service

1. Eligibility

You must be at least 15 years old to use Write Well (the minimum age for consent to information society services in Greece under Greek Law 4624/2019 implementing Article 8 GDPR). Users in other EU member states must meet the minimum age applicable in their country of residence. By using the Platform you represent that you meet this requirement. If you are using the Platform on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Accounts

You are responsible for maintaining the security of your account credentials. You must not share your password or allow others to access your account. You must provide accurate information when registering and keep it up to date.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain unverified. Unverified accounts (where email confirmation is not completed) are automatically deleted after 24 hours.

3. User-Generated Content

• Is defamatory, harassing, threatening, or abusive
• Infringes any third party's intellectual property rights
• Contains spam, malware, or deceptive material
• Violates any applicable law or regulation, including Greek law and EU law
• Was generated by AI (Write Well is an AI-free writing platform)

We reserve the right to remove content that violates these standards without notice. Repeated violations may result in account termination.

4. Subscriptions and Payments

5. Intellectual Property

The Write Well name, logo, and platform design are our intellectual property, protected under Greek Law 2121/1993 on copyright and related rights and applicable EU intellectual property law. You may not use them without prior written permission. All content published by other users remains their property — you may not reproduce, redistribute, or commercially exploit it without their consent.

6. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We process personal data in accordance with the GDPR (EU) 2016/679 and Greek Law 4624/2019.

7. Prohibited Conduct

You agree not to:

• Attempt to gain unauthorised access to any part of the Platform or another user's account
• Scrape, crawl, or systematically extract data from the Platform without written permission
• Use the Platform to send unsolicited commercial messages
• Circumvent any access controls or payment mechanisms
• Impersonate any person or entity
• Interfere with the Platform's infrastructure or security

8. Disclaimers

The Platform is provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by Greek law and EU law. We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses. We are not responsible for the accuracy, completeness, or legality of user-generated content published on the Platform.

9. Limitation of Liability

To the maximum extent permitted by Greek law and EU law, Write Well shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of revenue, loss of data, or loss of goodwill. Our total liability to you for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Greek or EU law.

10. Indemnification

You agree to indemnify and hold harmless Write Well and its officers, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Platform, Your Content, or your violation of these Terms.

11. Termination

You may delete your account at any time via Settings → Delete Account. We may suspend or terminate your account at any time for violation of these Terms. Upon termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) will do so.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by a prominent notice on the Platform at least 30 days before they take effect, where required by applicable law. Continued use after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Greece and applicable European Union law, including but not limited to:

• The Greek Civil Code (Αστικός Κώδικας)
• Greek Law 4624/2019 on the protection of personal data (implementing the GDPR)
• Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR)
• Greek Law 2251/1994 on consumer protection, as amended
• Greek Law 2121/1993 on copyright and related rights
• EU Directive 2011/83/EU on consumer rights

Any disputes arising out of or in connection with these Terms that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the competent courts of Athens, Greece. If you are a consumer resident in another EU member state, you may also have the right to bring proceedings in the courts of your country of residence under applicable EU consumer protection law.

14. Contact

For questions about these Terms, contact us at: hello@write-well.com